FAQ

Just about everything! Once we’ve agreed on a budget, we’ll make sure that costs are paid ahead of your trip, including: · All flights, and other modes of transport to reach the destinations in your trip. · Accommodation in all the places you’ll visit along the trip. This could vary from a boutique hotel to something special and unusual. · At least one surprise activities for each stage of your Blind Trip Also included in your fee are our service costs, including all research, organization and assistance along the way, and the 10 surprise envelopes with details of what you’ll be doing at each phase of your trip. Things that aren’t included: · Food and drinks (outside of any surprise food-related activities we plan for you and any food and beverages that are included in the accommodation we’ve chosen for you) · Any additional activities you decide on while you’re there · Fuel, if we’ve arranged any car rental · Any souvenirs you pick up along the way · Tipping where necessary · You’ll also need to be responsible for your own passport (if you don’t have one – you better sort that out!) and any visas required, we’ll sort this out with you ahead of time.

We do not put any sort of budget for our Surprise Trips as we never play with fixed prices or packages as the itineraries are completely different and tailor-made specifically for our clients. We do not want to put limits to how much they desire to invest in such a memorable experience and this is up to you. In order for us to create a truly magical experience, we typically start our packages from 15,000 USD per 7-days for 2 people sharing. Check the what's included section to know what will be part of the itinerary.

We’ll require a 50% deposit within 15 days of receipt of your contract, and the remaining 50% paid thirty days before your departure.

You could be going literally anywhere in the world! The sky is the limit with Blind Experiences. And your budget and timeframe, of course.

This part is entirely up to you. Let us know how long you’d like to be away for, and we’ll let you know if that’s doable within the budget agreed.

If you want to know ahead of time, we’re not going to stop you but we highly recommend you don’t. The beauty of Blind Experiences is that everything is kept a surprise so that you’re kept on your toes and immersed in every moment. We know sometimes suspense can eat us alive, but stay strong and keep those envelopes sealed!

Don’t worry at all. We’ll let you know in plenty of time what you’re going to need for your trip. We usually send a “what to bring list” one month before your departure. We won’t let you head to the snow with your swimming costumes and sundresses (or maybe yes...).

If we’re sending you to places that require a visa, we’ll get in touch with you to gather all the relevant information to process the request with plenty of time before you leave.

We recommend booking as far in advance as you can so that we have time to plan the perfect tripand take advantage of the best prices and deals for you.

Unfortunately there are some things that are out of everybody’s control – crazy weather, canceled flights, etcetera. We’ll let you know the second we hear of any changes to your itinerary and will do everything we can to work out a suitable alternative. We also set up a WhatsApp group before you head off to provide support along the way. If you have any questions at all, shoot us a message no matter what time it is and we’ll get back to you as quickly as we can.

If you would like to make any changes, like changing your departure or return date, we’ll do everything we can to accommodate these requests. However, sometimes it’s not always possible, depending on what’s been booked and how much notice you’ve given us.

You can cancel your trip at any time, however depending on when and what you’re cancelling, you may incur fees. We also impose change and cancellation fees to cover the cost of our time and the money we’ve already outlaid. We’ll give you all these details in your contract.

Our bespoke, personalised approach allows us to create the most unique, transformational and enriching experiences money can buy, this also extends to our flexibility with our standard terms and conditions, especially during these challenging times. Financially protecting our clients is a priority, allowing amendments or cancellations free of charge wherever possible and in line with our standards T&Cs. Our ability to do this is subject to the terms and conditions offered by our suppliers. We are in constant contact with our partners and always aim to negotiate the most favourable terms for our clients. Considering the unique situation the world is currently in, the constant changes we are facing with regards to travel regulations across the world and the uncertainty associated with PCR test our clients might have to take before travelling we will do our best to recover as much as possible from your budget in case of the inability to travel. Nonetheless, we do strongly recommend (as we normally do) to subscribe to a comprehensive insurance cover that has Covid19 extension.